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Quick Answers to Common Questions
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How do I reset Arthur's training?
Log into your dashboard, navigate to Settings > Training, and click "Reset Training Data". You can then re-train Arthur with updated information.
Arthur isn't answering calls - what should I check?
Verify your phone system integration is active, check that Arthur's extension is properly configured, and ensure your subscription is active in the billing section.
How do I update my call routing rules?
Go to Dashboard > Call Routing. You can add, edit, or remove routing rules, set business hours, and configure after-hours handling.
Can I upgrade my plan immediately?
Yes! Go to Settings > Billing > Change Plan. Your upgrade takes effect immediately and you'll be prorated for the current billing period.